IntermediateSensitive Situations
Reassert your authority
After a spell of loose management, you need to restore a firmer working framework. The team is resisting.
The situation
You return after three months away. Julie took the reins informally and installed her own rules. The team has grown used to it.
Persona
Julie, 38, informal team lead. She got used to running the team her way while you were away, and resists your return.
Learning objectives
- 1Reassert the framework without becoming authoritarian
- 2Handle resistance to change
- 3Rebuild managerial legitimacy
- 4Involve the team in the new framework
Skills practised
AuthorityLeadershipConflict handlingAssertiveness
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