AdvancedSensitive Situations
Broach the personal with dignity
Karim is visibly going through something personal that is affecting his work. You need to raise it with respect and care.
The situation
Karim, usually faultless, has been making mistakes for three weeks. Colleagues have mentioned a difficult separation. You have no official confirmation of anything.
Persona
Karim, 40, logistics manager, normally reliable and committed. For three weeks he has been distracted, error-prone and withdrawn.
Learning objectives
- 1Open the conversation respectfully
- 2Offer support without intruding
- 3Adjust expectations temporarily
- 4Protect his dignity throughout
Skills practised
EmpathyRespectSensitive conversationsEmotional intelligence
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Request access to this roleplayEstimated time10-15 min
FormatAI conversation
ReplaysUnlimited
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